Privacy Policy
How we protect your personal information
At Menopause Clinic London, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our website or services.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or booking request
- Contact us by phone or email
- Attend a consultation
- Sign up for our newsletter
This may include your name, contact details, date of birth, medical history, and information about your symptoms.
How We Use Your Information
We use your personal information to:
- Provide menopause care and treatment services
- Communicate with you about appointments and treatment
- Send relevant health information (with your consent)
- Improve our services and website
- Comply with legal and regulatory requirements
Data Protection
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your medical records are handled in accordance with NHS data protection standards and GDPR requirements.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share information with:
- Healthcare professionals involved in your care
- Regulatory bodies when required by law
- Service providers who assist us (under strict confidentiality agreements)
Your Rights
Under GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Request transfer of your information
Cookies
Our website uses cookies to improve your browsing experience. You can control cookies through your browser settings.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Phone: 0808 531 0700
Address: London, London (WC1)
Last updated: April 2026